Purchasing, Pricing, Payment, Freight and terms & conditions

We often find that most visit our website and make a shortlist of the items they're interested in then call to arrange for an audition. If you would like a personal audition with your music, please call Terry on local: 021 880 884 - International: +64 21 880 884 and we will arrange a suitable time, or if you would like to make a purchase, please email me the items of interest via the product page on the website as this helps avoid any misunderstanding and I will come back to you to confirm price, availability and specification etc.

See information below regarding various payment options, freight and our general terms and conditions.

I look forward to help you find that special component.

Terry Humphries

All new purchases come with a standard manufacturer's 12 month back-to-base warranty.

Every effort is made to assess all components that we offer on behalf of our clients and secondhand items, however as we have no control over their prior use we cannot offer any warranties on these items. We do not offer a warranty on 2nd hand / trade-in / on-behalf goods, these are bought as is, where is, without any comeback against us or the previous owner. However all such items are sold in good faith from respected clients who we know treat their gear with respect and we would not anticipate any issues following a purchase.

Imported clients orders are to be paid for in advance and are non refundable. We canot be held responsible for any delays caused by the manufacturer.

New Zealand Purchases:

  • RRP price includes GST.

Before proceeding with a purchase, we ask you to always check with us first to confirm product availability and specifications etc.

To proceed with a purchase we will need your full contact details including phone number and delivery address, once qualified we will email you an invoice for payment.

We can offer 2 payment options:

1)    Our preferred payment method is for you to direct credit the money into our bank account (see our bank details below).

2)    In some circumstances MasterCard or Visa credit card payments may be also accepted, a surcharge may apply.  

Our bank account details for direct credit payments as follows:
Account name:        Audio Reference Co Ltd
Account number:     030306 0610725 000
Bank:                     Westpac, 
426 Victoria Street, Hamilton 3204, New Zealand 

Please include your name and use our invoice number as the banking reference number. 

Please advise if you make a payment and as soon as the money has cleared our account we arrange shipment.


International Purchases:

  • NOTE - out of respect for our Distributor Agreements not all products are available for international sale, you will need to inquire first.
  • When exporting we are able to deduct the NZ GST (sales tax) content off the listed price, therefore please ask us for a quote.
  • Purchaser is responsible for all their country's taxes and customs charges unless otherwise stated.
  • International freight is an additional cost, we can quote for door to door courier freight and insurance for your purchase.

If you would like to proceed with a purchase then we ask you to arrange payment by TT (Telegraphic Transfer) through your bank who will direct the funds into our account.

We do not accept international Credit Cards. 

Our bank account details for your bank as follows:

Account name:        Audio Reference Co
Account number:     030306 0610725 00
Bank:                     Westpac, 79 Queen St, Auckland 1010, New Zealand.
Swift Code:             WPACNZ2W
Sort Code:              030306
Bank Ph:                +64 9 302 4536
Bank Fax:               +64 9 302 4271

Please advise if you make a payment and as soon as the money has cleared our account we will courier your order off to you.